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Louisa Sedgwick

Advice Line Team Leader


[email protected], 0121 456 0286

Louisa has worked for Make UK for 17 years and is a Chartered Member of the Institute of Legal Executives.  She is experienced in giving advice in all areas of employment law and currently leads the Team of six dedicated National Adviceline Advisors.

Caroline Clarke

Advice Line Adviser

M.A. Solicitor

[email protected], 0117 906 4818

Caroline is an experienced Solicitor who has worked as a dedicated employment specialist since 2000. Prior to joining Make UK, Caroline delivered solely claimant work for six years and has excellent experience of advising across all aspects of employment litigation and advice work.  She brings specialist expertise with disability discrimination cases.

Satvinder Kainth

Advice Line Adviser

[email protected], 0121 456 0251

Satvinder has worked in the HR/Employment Law field for over 8 years. Prior to joining Make UK, Satvinder worked in the facilities management industry for Companies employing circa. 40, 000 - 60, 000 staff, thereby advising on a wide range of employment related issues.

Richard Zielinski

Advice Line Adviser

[email protected], 0121 456 0236

Richard has over 30 years’ experience providing advice to business clients on HR enquiries including absence management, TUPE, disciplinary and grievance procedures.  He has managed a team of employment consultants and has acted as a focal point of contact for the team, providing second opinions on complicated employment issues. 

David Rhodes

Advice Line Adviser

[email protected], 0121 456 0248

David has 3 decades of experience in advising on Employment Law matters. His background has involved working for FTSE 100 companies supporting small and medium size enterprises on the whole range of Employment Law topics. David takes an empathetic approach to resolving problems and works with clients to acheive workable solutions.

Harjit Bhandal

Advice Line Adviser

LLB, LPC (distinction)

[email protected],0121 456 0268

Harjit advises on all aspects of employment law, with a special interest in tupe and restraint of trade. Harjit originally trained and worked at Pinsent Masons, latterly advising on matters ranging from tupe/outsourcing, equal pay litigation, re-structuring and change management, as well as acting for and against senior individuals. 

Jake Colbourne

National Advice Line Adviser

Postgraduate Human Resources Management/CIPD
Jake started working for Make UK in 2020. He has previously worked in HR Manager roles in the manufacturing industry leading large-scale restructures, change programmes and advising on a wide range of employment law matters. Jake is a member of the CIPD and CILEX.

John Keighery

Advice Line Adviser


[email protected], 0121 456 0246

John has worked in HR for many years in the Manufacturing, Leisure and Retail sectors, specialising in Legal matters since 2000. He then established his own independent consultancy before joining Make UK initially as an HR & Legal Advisor, before Consultancy and Training roles from 2014. He joined the NAL team in November 2021.