Handling Disciplinary and Grievance Issues
This half day course is designed to assist all levels of management who may be required to undertake misconduct investigations, disciplinary and/or grievance hearings and appeals to do so with confidence and accordance with legal requirements.
We can also offer this training course as a full day which includes the topic, ‘tackling underperformance’. For more information on our full day course, contact Laura Heggs on lheggs@makeuk.org
- Course content
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The Law – The basics of Unfair Dismissal Law and the ACAS Code of Practice to enable attendees to understand why procedure is so important.
Informal v Formal – How and when to apply the informal approach to resolution and to determine when a more formal approach is required.
The 3 Stage Process in Handling Misconduct – An overview of the 3 stage process of Investigation, Disciplinary Hearing and Appeal along with tips on how to conduct each stage.
Handling a Grievance – Understanding what a grievance is, informal and formal approaches to resolution and tips on applying the formal procedure of Hearing, Investigation, Outcome and Appeal.
- Pre-requisites
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There are no pre-requisites for this practical course.
- Assessment
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There is no assessment but delegates receive a certificate of attendance.
- More details
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By completing this course, delegates will:
Upon completion of this course delegates will understand why procedures are so important and be able to handle these matters with increased confidence and reduced risk of ‘getting it wrong’.