Equality Diversity & Inclusion Policy
Policy applying to all staff, learners, governors, visitors and partners engaged with Make UK Apprenticeships and Skills, setting out the organisation’s commitment to equality, diversity and inclusion, the promotion of British values, and the prevention of discrimination, harassment and bullying in line with the Equality Act 2010.
Last Reviewed: September 2025
Safeguarding Children and Young Adults Policy
Policy applying to all staff, volunteers, contractors, governors, visitors and partner organisations working with Make UK learners, recognising Make UK’s duty to safeguard and promote the welfare of children, young people and vulnerable young adults, and establishing a whole‑organisation approach to safeguarding through clear responsibilities, training, reporting mechanisms and partnership working.
Last Reviewed: March 2026
Whistleblowing Policy
Policy applying to all employees, apprentices, workers and individuals contracted to work for Make UK (a trading name of EEF Limited), setting out the arrangements for raising, investigating and responding to whistleblowing concerns, including protections for whistleblowers, confidentiality, and the reporting of wrongdoing in the public interest.
Last Reviewed: September 2023
Subcontractor Guidance
Using subcontractors allows us to increase our offer across a varied range of apprenticeships providing employers with the ability to use just one provider for their training needs.
Last Reviewed: February 2026
Compliments & Complaints Procedure
Policy applying to all staff employed by and all Employers and Learners engaged with the Apprentice & Skills business, which is wholly owned by EEF Ltd, who trade as Make UK.
Last Reviewed: February 2026
Code of Conduct and Exclusion Policy
Policy applying to all learners enrolled on any course delivered by Make UK or its external centres, setting out expected standards of behaviour, the Code of Conduct process, and the procedures for support, disciplinary action, suspension and exclusion.
Last Reviewed: September 2025
Online Safety Policy
Policy applying to all learners, staff and other users engaged with Make UK, setting out the approach to safeguarding and managing online safety, including the safe use of digital technologies, personal devices, social media, filtering and monitoring arrangements, and the roles and responsibilities for preventing and responding to online risk.
Last Reviewed: August 2025
Prevent Policy
Policy applying to all learners, staff and relevant partners engaged with Make UK, setting out the organisation’s approach to preventing radicalisation and extremism in line with the Prevent Duty, including safeguarding responsibilities, staff training and awareness, risk assessment, information‑sharing, and referral processes.
Last Reviewed: March 2026
Safer Recruitment Policy
Policy applying to all staff involved in the recruitment, selection and appointment of Apprentice & Skills educational staff at Make UK, setting out safer recruitment requirements and procedures to ensure compliance with statutory guidance, including safeguarding responsibilities, pre‑employment checks, training, and measures to protect children and vulnerable adults.
Last Reviewed: February 2026
Supporting Ofsted
Guidance applying to apprenticeship programmes supported by the Apprenticeships Hub, setting out how administrative, monitoring and reporting arrangements support safe, inclusive and well‑managed delivery in line with Ofsted expectations, while reinforcing safeguarding, Prevent duty compliance, learner wellbeing and continuous quality improvement.
Last reviewed: March 2026
Safeguarding Policy - SevAce (Residential Apprentices)
Safeguarding guidance applying primarily to residential apprentices supported through ServAce Solutions Ltd, setting out arrangements to prevent and respond to risks of harm and to promote welfare in connection with residential accommodation, out‑of‑hours support, issue reporting and feedback mechanisms, while supporting client organisations in meeting their safeguarding responsibilities.
Last reviewed: March 2026
Need support?
If you require support in understanding or applying any of our policies, or need further guidance on how they relate to your role, learners or partners, please get in touch. We are committed to providing clear advice and additional support where needed, and welcome queries to help ensure our policies are implemented consistently, effectively and in line with our safeguarding and compliance responsibilities.