Managing Generations

In this full day course on managing different generations, delegates will learn useful information and challenge their own ways of thinking. Following the removal of a standard retirement age, longer life expectancy, improved physical health and flexible working options, there are more generations working alongside each other than ever before, add to this the vast difference between these generations make managing them all effectively an ongoing challenge.

We will look at the benefits of delving beyond the generational stereotypes whilst understanding where there are differences and how to accommodate them.

Course Content

• Understanding differing attitudes and preferences in work
• Identify the challenges and opportunities of working with generational diversity and how to overcome them
• Understanding communication and motivation preferences
• Leading and developing different generations
• Identifying and flexing your own leadership style
• Managing mental health and wellbeing
• Managing conflict
• Understanding and managing Age Discrimination (Equality Act 2010) and stereotyping

Pre-requisites

This course suits all levels, from beginner to advanced.

Delivery Method

• Virtual Classroom
• In-company

Duration

One day (7.5 hours)