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CMI level 5 award in management and leadership

This seven-day CMI accredited course is aimed at middle managers to improve their abilities to operate functionally and contribute to the strategic thinking and direction of their organisation. It will equip delegates with the core knowledge, skills and behaviours to work effectively as leaders and managers.

  • Course content
  • CMI-logo-100x100 

    The programme covers seven core areas:

    Developing your management style

    • Personal effectiveness - skills, knowledge and behaviours required by an effective manager
    • Adaptability - use of different management styles to manage and motivate others
    • Performance analysis - utilise feedback from a range of sources to support performance analysis and identification of development priorities
    • Personal development - generate and implement an effective development plan to address short and longer term needs.  

    Building the team

    • Team potential - differentiate between groups and teams
    • Group behaviours and dynamics  - recognise observable behaviours in groups and teams and respond appropriately
    • High performing teams - develop high-performing teams that engage individuals and achieve objectives
    • Productive working relationships - promote trust and respect across the team to generate a positive working environment.  

    Managing information and communicating

    • Information management - understand the importance of good information management
    • Decision making - use relevant and sufficient information for decision making
    • Information handling - legal and organisational requirements relating to handling information
    • Effective communication - review methods of communication and seek ways to improve relevant internal and external communications   

    Planning and managing resources

    • Stakeholders - identify organisation stakeholders, plan to meet requirements and monitor progress
    • Resource management - understand the importance of effective resource management
    • Project resourcing - plan the efficient and effective resourcing of a project
    • Planning change - know how to make a business case to present ideas for change.  

    Managing performance

    • Performance management - key concepts of performance management and review
    • Talent management - understand how to encourage and nurture talent and use  constructive feedback to help people consolidate good performance and make  desired improvements
    • Underperformance - identify poor performance and support change required.  

    Recruiting and selecting staff

    • Process - recognise the different stages of the recruitment and selection process
    • Selection interviewing - plan and prepare for selection interviews
    • Objectivity - importance of fairness, objectivity and equality
    • Induction - plan effective inductions.  

    Improving quality and managing change

    • Quality - meaning of quality and core concepts
    • Continuous improvement - importance and promotion of continuous improvement
    • Response to change - need for change and how people respond to change
    • Managing change - plan, manage and implement change.
  • Pre-requisites
  • There are no pre-requisites for this course.

  • Assessment
  • Delegates will be assessed through the completion of a CMI set assignment, based around the programme content. This is completed in delegate’s own time.

  • More details
  • By completing this course, delegates will:

    • Develop their personal effectiveness within their role
    • Know how to use a range of tools and techniques for managing people, performance, quality, continuous improvement and change
    • Be able to contribute to the recruitment and selection process and manage the resourcing of projects.